Claims, made straightforward.
We know claim time is stressful. That's why we've made our process as simple and digital as possible.
1
Visit a licensed vet
Go to any licensed vet in Singapore. Your pet's health comes first.
2
Pay & keep invoice
Pay your bill and ensure you get a detailed, itemised invoice.
3
Submit via Wenfirm
Log in to Wenfirm (our claims partner) and upload your documents.
4
We review & pay
We assess your claim and transfer the payout directly to your bank.
What you'll need
- Itemised invoice (showing breakdown of costs)
- Vet notes / diagnosis report
- Proof of payment (receipt or credit card slip)
- Pet details (microchip/licence if required)
- Any additional medical history if requested
Helpful Note
Most claims issues come from missing documents. Submit the full set once and avoid delays. Make sure your invoice clearly lists every procedure and medication.
Ready to submit?
Head over to our partner portal Wenfirm to start your claim.