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Floofsurance
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Frequently Asked Questions
Everything you need to know about protecting your furry friend.
Coverage
What animals do you cover?
What is the difference between Gold and Platinum?
Do you cover accidents and illness?
Do you cover surgery and hospitalisation?
Are pre-existing conditions covered?
Claims
How do claims work?
How long do claims take?
What documents do I need?
Eligibility
Is there an age limit?
Do pets need microchipping or licensing?